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Anagram - overview
Transforming data into actionable business decision
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Anagram – Data Analytics FrameworkTM
The road to greater insights begins with the right data analytics framework.
R Systems delivers actionable business insights to global organizations leveraging its robust data analytics framework – Anagram. The framework is built to support decisive business endeavors, such as customer acquisition, retention, Voice of Customer, compliance and operations excellence, while connecting people, processes and technology together for higher speed and performance.
"As a complete data analytics solution, Anagram allows extracting and analyzing data in real-time from multiple sources with integrated capabilities for speech, text, social media, big data & predictive analytics. With in-built predictive analytics, Anagram enables analyzing trends, predicting future events, prescribing suitable treatment options and monitoring results."
Anagram Data Analytics Framework
Anagram Features
Support for Multiple Data Forms
Support for Multiple Data Forms
Structured, semi-structured and unstructured
Real-time Analysis
Real-time Analysis
Analysis on real-time data streams
Powerful Analytics Engine
Powerful Analytics Engine
Accelerates data discovery and mining
User-friendly Reporting
User-friendly Reporting
Interactive dashboards and scorecards
 Advanced Drill-down Functionality
Advanced Drill-down Functionality
Allows drilling into details and analyzing the issues on the spot
Responsive Design & touch-based interface
Responsive Design
Compatibility with multiple devices & touch-based interface
Built-in Predictive Analytics
Built-in Predictive Analytics
For effective forecasting and planning
Robust Security
Robust Security
Controls at physical, network, and application levels
Anagram – A Complete Customer Experience Management Suite
Make the Most of Your Customer Data to Optimize Customer Experience
To deliver an outstanding customer experience, you need to first understand your customers. R Systems’ Anagram provides a 360-degree view of customers by analyzing all forms of customer data from multiple data sources. Providing deep customer and process insights, Anagram enables meeting customers’ expectations across multiple channels through optimized customer interactions.
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